Telephone Line

[GIFF]

I have Sky+ and multiroom, when the phone line is plugged into the telephone socket it stops all calls coming into the house by saying the line is busy, and a system test shows the same. When the phone line is unplugged calls into the house are as normal. I have tried using another cable with the same results, so any ideas would be appreciated.
Thanks

[jid]

Hi,

Sounds like an issue with the box if the line is engaged when the Sky box is plugged in.

However, the box could be just doing a callback, in which case it calls an 08 number, making your line busy.

[GIFF]

Thanks, but I 've tried it quite a few times and when plugged in always shows line busy. It also prevents us from making outside calls.

[Sam Radford]

Try a different Sky Digibox.

[lagerladette]

my brand new sky hd box is doing this too if connected i cant make calls (like sumones left phone off at other end) and when i unplug can get incoming and outgoing calls..tut always summat

[Undecided Adrian]

How many devices do you have on your line?

Most phone lines can only support 4 devices and although a Sky box counts as 1 some dect phones and other devices can count as 2 or more.

If you overload the line with devices then all sorts of fun can happen, I cannot leave my fax/printer on as it blocks off my dect phone from working as I also have 2 sky boxes.

[lagerladette]

i just have bt broadband sky box and normal phone line :-0

[lagerladette]

fixed it yayyy removed and pushed in with a butch arm and alls working well!! :-) (blonde moment)

[Isitme]

Remember, unless you have an ADSL faceplate, you must plug it into a filter or you will have problems.