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    Just got Sky+ box but it wont work

    This is a discussion on Just got Sky+ box but it wont work within the Sky+ forums, part of the Sky & Sky+ TV category; Hi all, An existing sky standard user and managed to get hold of a brand new amstrad sky+ box from ...

    1. #1
      CARMADUK's Avatar
      CARMADUK is offline Sky User Member
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      Just got Sky+ box but it wont work

      Hi all,

      An existing sky standard user and managed to get hold of a brand new amstrad sky+ box from my friend who worked for sky.
      My standard install was done at the time to accept sky+ when I managed to get hold of a box.
      Had the initial callback setup done but its been a week now and several calls to sky haven't rectified the problem, it wont record or live pause or any of the sky+ functions any ideas please?

      thanks in advance
      Craig


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    3. #2
      PaulSky's Avatar
      PaulSky is offline Sky User Member
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      Re: Just got Sky+ box but it wont work

      How many feeds have you got coming off the sat dish?

    4. #3
      CARMADUK's Avatar
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      Re: Just got Sky+ box but it wont work

      There is 2 going into the back of the sky+ box, ive checked the signal levels and both are equally strong.

    5. #4
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      Re: Just got Sky+ box but it wont work

      you need an active sky+ account within your existing account to allow you to use the sky+ facilities. your account will not have had this up 'til now because it was not needed. this should already have been checked when you called sky but sometimes it depends who you get.it does not cost any more.call them back and see if this has been checked.

    6. #5
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      Re: Just got Sky+ box but it wont work

      jft871 sounds right sky+ has not been activated your viewing card has been paired with box but not activated for + services

     

     

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