Sky+ box responds sluggishly to remote

[tomtom]

Thanks for the info Starman. I've only had the box about 3 months and recorded programmes tend to get watched and deleted within days so I'm not sure a defrag would help. The engineer is due shortly. Will report back what he says.

[Sam Radford]

I don't really buy into this interference business. e.g. I've seen me in the tv guide and I've pressed page down a couple of times and had no response. As I'd noticed before that it sometimes took the box some time to respond, I left it and the box responded around 20 secs later. What would that have to do with interference? I find it hard to believe that the signal was bouncing around the room for 20 secs before it arrived at the box.

With that symptom, your Digibox is definitely faulty.
In cases like this, always try a reboot. If that doesn't help, inspect the power supply for bulging capacitors. Otherwise, send it for repair (or get a 90 day warranty replacement from Sky).

[tomtom]

Sky engineer gave me a new box (Amstrad).

[Sam Radford]

Was it "new" in a brown cardboard box, perchance?