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    Sky+ wont play some recordings

    This is a discussion on Sky+ wont play some recordings within the Sky+ forums, part of the Sky & Sky+ TV category; Hi as title suggests, my sky+ box over the last few weeks has been stopping me view recordings on my ...

    1. #1
      Baked's Avatar
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      Sky+ wont play some recordings

      Hi

      as title suggests, my sky+ box over the last few weeks has been stopping me view recordings on my planner and in anytime. When i try to playback a recording the red led on the box indicates that the play button has been pressed on the remote controll but instead of playing nothing happens (this has happened with a handfull of recordings but not everyone), when this happens all i can do is to delete the recording. Is there anything i can do or is my box about to pack in?

      thanks


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    3. #2
      Saturday's Avatar
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      Re: Sky+ wont play some recordings

      Do a planner rebuild:
      1. unplug your box, leave powered off for a few seconds then power back up
      2. wait for it to refind the channels etc then
      3. press services/4/0/1/select (ignore what's happening on the screen until you press select)
      4. choose planner rebuild
      5. when it has completed and you can get the green LED and it has all reloaded
      6. repeat the first step


      The first and last step aren't necessarily needed but seem to make this fix "stick" more reliably.

      You should find that your box behaves properly now.

    4. #3
      spike7451's Avatar
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      Re: Sky+ wont play some recordings

      The hard drive is damaged,you'll find that the problem occurs whe a certain amount of disc space is use,you can do what Saturday suggested but eventually the disc will fail & you'll need a new box.That's what happened to mine.(I'm a ex-Sky TV engineer)

     

     

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