Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Sky+ Recording Problems - Loss of Signal

    This is a discussion on Sky+ Recording Problems - Loss of Signal within the Sky+ forums, part of the Sky & Sky+ TV category; A couple of recent (related) problems with Sky+ recording: 1. Sometimes when a linked program is recording, no other channels ...

    1. #1
      malahideroad's Avatar
      malahideroad is offline Sky User Member
      Exchange: 0035301
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Jan 2008
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Sky+ Recording Problems - Loss of Signal

      A couple of recent (related) problems with Sky+ recording:
      1. Sometimes when a linked program is recording, no other channels are available (loss of signal).
      2. Other times the channel that is being recorded is unavailable due to loss of signal and the recording fails. All other channels are available when this happens.

      Recordings seem to fail about 100% of the time now.

      It may have something to do with input 2 in the back of the box. I recently disconnected it (bad idea - I thought it was the old cable wire). I hooked it up again but perhaps not correctly. Why are there two inputs anyway?

      Suggestions on getting this working again?
      Thanks.


    2. Advertisement
    3. #2
      greyrider's Avatar
      greyrider is offline Sky User Member
      Exchange:
      Broadband ISP: O2
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Mar 2007
      Location
      Somewhere
      Posts
      295
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky+ Recording Problems - Loss of Signal

      Go to SERVICES/SYSTEM SETUP/SIGNAL TEST, you should have the same, or very similar, signal strength and quality showing for both connections. If not, chances are you need to disconnect the second feed and check it again. If you've a push fit F connector, unscrew it and make sure it's fully seated. Sometimes it's merely a case that the screw isn't tight enough at the back of the box.
      There's twin tuners in the box and they pick signals from different parts of the satellite bandwidth available, setting a recording with a single lead will work, but if the programme is on a different transponder, it'll always fail - think that's the right terminology......My old box worked fine on a single feed, but only if you sat and waited for the programme to actually begin before hitting "record" and series link was never successful with it.
      Last edited by greyrider; 22-01-08 at 10:56 AM. Reason: Spellning

    4. #3
      spike7451's Avatar
      spike7451 is offline Sky User Member
      Exchange: Donaghadee
      Broadband ISP: Base
      Router: Non Sky Router
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Location
      In the dark recess of my mind...
      Posts
      277
      Thanks
      0
      Thanked 1 Time in 1 Post

      Re: Sky+ Recording Problems - Loss of Signal

      You have a quad LNB on the dish which feeds the STB,You need 2 inputs & 2 feeds from the dish because the LNB tunes to the frequency of the channel you are watching or recording.All programmes go thru to a Hard Drive first so if the recordings are all failing,then the Hard Drive is buggered & the is nowt you can do.A full system reset might cure it temporarily but I doubt it.The second feed is the main recording feed.
      That's basicaly it from what I can remember from my Sky installers course.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION