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    Sky+ Constantly crashing

    This is a discussion on Sky+ Constantly crashing within the Sky+ forums, part of the Sky & Sky+ TV category; Just got sky+ this week and the box is crashing every couple of hours, basically you can't do anything except ...

    1. #1
      pootsey's Avatar
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      Sky+ Constantly crashing

      Just got sky+ this week and the box is crashing every couple of hours, basically you can't do anything except watch the current channel you are tuned into...to do anything I have to turn the box off by the plug and then turn it back on again (and it still takes a good 2/3 mins until it will turn on)

      Is this normal, or is this something else I moan to sky about?

      thanks


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    3. #2
      PaulSky's Avatar
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      Re: Sky+ Constantly crashing

      Erm no it's not normal. Sounds like a faulty box, we've got an engineer coming out Saturday to look at ours, was fine for 6 moths but has started mis-behaving so they are going to sort it out.

    4. #3
      pootsey's Avatar
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      Re: Sky+ Constantly crashing

      hmm okay, will give sky a ring today then.

      Thanks

    5. #4
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      Re: Sky+ Constantly crashing

      Quote Originally Posted by pootsey View Post
      Just got sky+ this week and the box is crashing every couple of hours, basically you can't do anything except watch the current channel you are tuned into...to do anything I have to turn the box off by the plug and then turn it back on again (and it still takes a good 2/3 mins until it will turn on)

      Is this normal, or is this something else I moan to sky about?

      thanks
      please please please when you try this reset procedure always put the box in standby and THEN WAIT for the HDD to stop spinning before turning off at the mains.

    6. #5
      pootsey's Avatar
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      Re: Sky+ Constantly crashing

      I thought it was obvious from my previous post that when the box crashes the box (including the standby button) are unresponsive.

      I have no choice but to stop it completely.

    7. #6
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      Re: Sky+ Constantly crashing

      Hi Pootsey, I have the same problem.

      Were you able to get yours fixed? If so do you know what they did to fix it?

     

     

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