ordering Sky+ online = some probs

[Spinal]

We have decided to finally get Sky+ installed.

I went to the sky.com website to check prices etc, and noticed its £99 for the box plus £30 install fee if you order online.

So i clicked the upgrade to sky+ etc, but when it get to the screen that shows the current sky products we have and the upgrades selected on the right with the current and new prices.

It keeps showing Sky Multi Room - we did have this but canceled multiroom about 1-2 months ago.

Yet the site thinks we still have multi room and gives us £50 discount on the sky box.

But if i go into the My Account section and view the current statments, multiroom has been removed from that.

Now i would order the Sky+, but why is it showing the Sky multi room if we no longer have it - i dont want to order it only to find that they start charging us for multi room agin (even tho we canceled it and only added sky plus as the upgrade).

Anyone else had a similar problem to this

[Fats Domino]

i would order it and get the £50 discount and if your next bill says multiroom tell them you've had that removed already it must be a **** up at their end and keep quiet about the discount on the sky +.hopefully they can lok through their records and see yes you did cancel it.

worst that can happen is they ask for the discount back

[greyrider]

You could try the Currys deal? Sky+ £29 and £30 install, it's open till 24 December. SOME stores are insisting you have to buy a TV as well BUT....many don't - mine didn't and my install is tomorrow
The first sales person I dealt with said it was only with a TV, but I queried it, saying I'd read in several online forums that that was not correct. She called a supervisor/senior/whatever and, end of "problem". And, yes, it's for existing Sky customers too. Only available in store by the way.

[Spinal]

When doing the last of my xmas shopping after work on thursday i had about 20 mins spare till the bus so popped into currys.

First person i spoke to said straight away there was no need to buy a new TV and its open to new and existing customers at the £29 plus £30 sky install fee.

Went back with my mam when she finished work 30 mins later and spoke to a diff person and they sorted it all out for us.

Just waiting for Sky to call us now, which they said would proberly be after christmas but before the new year, and depending on when they ring and what dates/times are free we might possibly have it before new year.

Im thinking it will most likely be after the new year when it gets installed, but were not fussed, just happy that we are finally getting Sky+

[greyrider]

Yaay, well done! You'll appreciate a huge difference in usage, the pause/rewind thing is almost enough on it's own. Happy Christmas, hope it comes together as you want.

[Spinal]

Yaay, well done! You'll appreciate a huge difference in usage, the pause/rewind thing is almost enough on it's own. Happy Christmas, hope it comes together as you want.

i will, ive already got lists of programs ill set it to record when im at work etc

[jamcamuk]

Just to let you know currys and currys.digital go in to a new deal starting this week with SKY HD for £149 as soon as i get more info ill post it here