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    advice needed on thomson box

    This is a discussion on advice needed on thomson box within the Sky+ forums, part of the Sky & Sky+ TV category; hi looking for some advice on thomson sky+ box fitted 1st July, engineer, fitted a thomson box, realigned dish and ...

    1. #1
      jim1502's Avatar
      jim1502 is offline Sky User Member
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      Question advice needed on thomson box

      hi looking for some advice on thomson sky+ box fitted 1st July, engineer, fitted a thomson box, realigned dish and replaced cables with new shotgun cable, the problem is i i have still not received the software update for anytime, engineer did do force software update before he left, but never changed software, and i'm beginning to wonder if i have the most up to date pvr 3 that he said it was, but i dont know how to tell if it is pvr3 or pvr2, can anyone advise me, as to how i will know or check, thanks in advance jim


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      Re: advice needed on thomson box

      Quote Originally Posted by jim1502 View Post
      hi looking for some advice on thomson sky+ box fitted 1st July, engineer, fitted a thomson box, realigned dish and replaced cables with new shotgun cable, the problem is i i have still not received the software update for anytime, engineer did do force software update before he left, but never changed software, and i'm beginning to wonder if i have the most up to date pvr 3 that he said it was, but i dont know how to tell if it is pvr3 or pvr2, can anyone advise me, as to how i will know or check, thanks in advance jim
      Check the numbers of your box version number as below,taken from sky anytime tv webpage
      D

      The most recent Sky+ boxes have a larger hard drive in them which means they can support the latest services that we have to offer, such as Sky Anytime on TV. You can check to see if you have a recent Sky+ box by doing the following:

      Press the Services button on your remote control

      Press 4 - System Setup

      Then press 5 - System Details.

      The first 4 digits in the Version Number field will tell you what type of Sky+ box you have and you'll then be able to determine if you can receive Sky Anytime on TV. Boxes with version codes 4F21, 9F22, 4E21 and 4E30 will be able to receive this service over the coming weeks. Unfortunately those with codes 4F20, 9F23, 9F21, 9F20 & 4E20 will not.

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      Re: advice needed on thomson box

      Be patient, if I can remember correctly, from reading elsewhere...

      1) the auto update of your box will happen over time - don't know when
      2) the manual override or forced download will contain the previous version in case the auto download develops a fault and you via Sky support have to force a restore to previous settings.

      Yes Sky do have back ups in place
      ------

      Advice given is in good faith and if taken is done so at your own risk. If in doubt consult a qualified person.

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      jim1502's Avatar
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      Thumbs up Re: advice needed on thomson box

      thanks newbuilder, version number is 4E21, so keep fingers crossed it will come of its own accord, and fingers crossed, it wont bugger the box up as i'll need anti depressants if i have to deal with sky again and have them out, as had more boxes than at a childrens christmas party

     

     

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