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    Warranty Sky+ Box replaced with older model!

    This is a discussion on Warranty Sky+ Box replaced with older model! within the Sky+ forums, part of the Sky & Sky+ TV category; Surely if you pay for it and it breaks within the first year you are entitled to a "new" box ...

    1. #11
      VEG's Avatar
      VEG
      VEG is offline Sky User Member
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      Re: Warranty Sky+ Box replaced with older model!

      Surely if you pay for it and it breaks within the first year you are entitled to a "new" box not reconditioned. This would be breaking your consumer rights.


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    3. #12
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
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      Re: Warranty Sky+ Box replaced with older model!

      Nope the law says that the retailer (Sky) has to offer you a repair or replacement of equal terms.

      ie recondition boxes are legal as long as you get a box that can do the same things and is working.

      A lot of people think that they have to get a new one under the law but that is only part of the law and a lot of retailers only do that for "goodwill" gestures as repairs can take a while.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

     

     
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