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Primary and secondary viewing card swap
This is a discussion on Primary and secondary viewing card swap within the Sky Viewing Card forums, part of the Sky & Sky+ TV category; Hi, not sure if the terminology is correct but I have my original viewing card in a Sky+ box and ...
- 31-08-14, 09:52 PM #1
Primary and secondary viewing card swap
Hi,
not sure if the terminology is correct but I have my original viewing card in a Sky+ box and the multiroom card in a Sky+ HD box.
I don't need to continue with multiroom and at the end of the contract will stick with the HD box.
I assume I'll need to re-pair the original card with the HD box. If I do so will I lose the recordings on it?
Cheers
Advertisement- 31-08-14, 11:58 PM #2
Re: Primary and secondary viewing card swap
Hi chyaweth and welcome to the forum.
Do not swap viewing cards as even after re-pairing you will be unable to play existing encrypted recordings though recordings taken from free to air channels such as the BBC will still be viewable.
If, as in your case, you have two different Sky boxes the Sky+ HD box will assume the primary viewing card so cancelling multi-screen would disable your Sky+ box.
The problem occurs where a customer has two (or more) Sky+ HD boxes. In this situation it is important to state the viewing card number for the subscription to be cancelled so that if it is the primary viewing card another one can be promoted as part of the cancellation process.
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The Following User Says Thank You to seawright For This Useful Post:
chyaweth (01-09-14)
- 03-09-14, 04:31 AM #3
Re: Primary and secondary viewing card swap
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The Following User Says Thank You to bubblegun For This Useful Post:
seawright (03-09-14)