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    Pair problem / used box

    This is a discussion on Pair problem / used box within the Sky Viewing Card forums, part of the Sky & Sky+ TV category; Hi there, I'm new to the forum but could really do with some help. I've had to replace my Sky+ ...

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      Pair problem / used box

      Hi there, I'm new to the forum but could really do with some help.

      I've had to replace my Sky+ box as channel 2 went unservicable. Bought a box off of e-bay, and now Sky say that can't (won't) pair the box as it is still registered to the previous account holder. I've tried to contact him to no avail. It is 2 days before Christmas and I can't watch telly (have no aerial)!

      What are my options:

      Buy a new box from Sky,

      Argue the toss with Sky CS (if they actually can do it)

      Go buy a Virgin Subscription

      No convinced I'll get this fixed before Christmas but all help appreciated.

      Thanks.


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      Re: Pair problem / used box

      Sadly none of those will enable you to view something in time for Christmas day now.

      With regards to the STB bought off eBay, your best bet would be to follow the returns procedure and ensure that you get a complete refund. A lot of boxes are sold on eBay and it is unusual to get this issue.

      With regards to getting another 2nd hand STB before Christmas day, you could check out any local paper. There is a 'Friday Ads' paper where I live.

      Another option might be to visit Cash Converters. You may be able to get a good STB from them.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     

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