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    Email?

    This is a discussion on Email? within the Sky unhappiness forums, part of the Sky Broadband feedback category; I'm now 3 weeks past my activation date with no end in sight. I'm sick fed up calling Sky to ...

    1. #1
      biscuits1987's Avatar
      biscuits1987 is offline Sky User Member
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      Email?

      I'm now 3 weeks past my activation date with no end in sight. I'm sick fed up calling Sky to be told lies so I will email them.

      Can anyone please give me any and all email addresses they have found which may help me?

      Thanks.


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    3. #2
      Murph's Avatar
      Murph is offline Sky User Member
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      When I sent an email of complaint I sent it to
      BroadbandCustomerService @ bSkyb.com
      james.murdoch @ bskyb.com
      allcustomercareescalation @ bskyb.com

      I got a reply from the BroadbandCustomerService address. However she proved to be completly useless as she never got back to me or responded to my emails. Yesterday I got a call from a different department who said they will be looking into from now on. Now whether that was due to the email or me phoning twice a day I don't know.

      You could also try sending a letter to:

      Sky Subscribers Services Limited
      Customer Care Department
      PO Box 99
      Livingston
      West Lothian
      EH54 7PR

    4. #3
      biscuits1987's Avatar
      biscuits1987 is offline Sky User Member
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      Cheers Murph.

     

     

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