This is a discussion on connectivity issues within the Sky Ultra Fibre Optic Broadband forums, part of the Sky Broadband help and support category; lm not sure what this would be covered under, but for the past couple of nights l have been loosing ...
- 14-11-15, 05:30 AM #1
lm not sure what this would be covered under, but for the past couple of nights l have been loosing connectivity..
a night ago my connection started acting strange, certain sites were completely inaccessible which l wouldnt have thought strange until a few hours later my whole connection went down, upon checking the router, it was connected and seem to be fine apart from the fact that all pages were timing out and skype was connecting and win7 was reporting of limited connectivity..
however the issue has happened again tonight, twice in fact.. once around 11pm and also around 4.30am connectivity to the router was fine but to the net was not until l rebooted the SR101.. before the past day or so lve had no problems for weeks..
l will note, unlike yesterday, tonight l did a cold reboot of my SR101, last set of problems l had were wireless related which it helped, turned my router off at the socket for a min and turned it back on in hopes it might clear the problem.
- 14-11-15, 01:49 PM #2
Re: connectivity issues
Which firmware do you have?
How are you connected to the router (WiFi or Ethernet).
Is it the router that is losing the connection (check the router's logs), the computer with the router or the BTO Modem?
PlusNet Fibre since Jan 2021
Previously Sky Fibre & Sky BB since 2010.
- 14-11-15, 04:34 PM #3
Re: connectivity issues
l use a BTO modem, all lights showed as connected (even checked to see if the leads were securely connected to lan and router.
when the problem occurred the router was showing as connected etc, normally when l have issues its time for a reboot and it gets sorta slow to access but the wireless access to the router was quick but no access to anything else. l turned off for one min last night which fixed for a time then rebooted a second time when the problem occurred again..
(could have been coincidental but l had no end of problems with my PC/Laptop/tablet to google services and programs l used but thats unrelated to the connectivity issue.. just an annoyance)
as for router specs:
Firmware Version 3.45.1133.R