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This is a discussion on New 17070 within the Sky Talk forums, part of the Other Sky help and support category; Just dialled 17070 to perform a quiet line test. Anyone else have this new automated service? A computer called Zoe....
- 14-02-14, 08:50 PM #1
Just dialled 17070 to perform a quiet line test.
Anyone else have this new automated service? A computer called Zoe.
- 14-02-14, 10:28 PM #2
Zoé is who you get when you are fully on Sky's phone system.
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Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps
Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db 6.9 db, Noise Margin 7.5 dB 8.7 dB
Speedtest: 17.15MB/s 0.97Mb/s Ping 31 ms
- 14-02-14, 10:38 PM #3
Re: New 17070
Oh. How comes this has only happened today (post swtich from ADSL to fibre)? We've been with Sky for Talk and BB for over 1.5yrs now.
Maybe this is what's caused the problem that we can't ring out/receive incoming calls this evening. Apparently there's a fault on the line too and an OR engineer should be out within 72hrs and doesn't need access to the property.
- 14-02-14, 11:01 PM #4
Although you were with Sky you were probably on wlr3 which is still BT's network and not on SVBN which is Sky's network.
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- 15-02-14, 07:32 AM #5
Re: New 17070
Thanks Hedgehog - I understand now. Hopefully this downtime for my telephone service isn't a sign of things to expect. Other than that, Sky's been great with the Fibre activation.