Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Torn and Snapped Phone Cable.

    This is a discussion on Torn and Snapped Phone Cable. within the Sky Talk forums, part of the Other Sky help and support category; The phone line that comes into our flat is around 15 years old now and yesterday whilst opening a door ...

    1. #1
      pike168's Avatar
      pike168 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Nov 2008
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Torn and Snapped Phone Cable.

      The phone line that comes into our flat is around 15 years old now and yesterday whilst opening a door in the hallway, the cable popped up and when the door was opened, got caught and ripped in two.

      How much would it cost for sky to come around and install a completly new phone line into our house?

      Thanks for any feedback.


    2. Advertisement
    3. #2
      newbuilder's Avatar
      newbuilder is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Non Sky Router
      Sky TV: Sky+HD box
      Join Date
      Jan 2007
      Posts
      445
      Thanks
      4
      Thanked 5 Times in 5 Posts

      Re: Torn and Snapped Phone Cable.

      Is this damage before or after the main box that you plug your phone into?
      ------

      Advice given is in good faith and if taken is done so at your own risk. If in doubt consult a qualified person.

    4. #3
      pike168's Avatar
      pike168 is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Nov 2008
      Posts
      5
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Torn and Snapped Phone Cable.

      Before, Its the houses only phone line.

    5. #4
      newbuilder's Avatar
      newbuilder is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Non Sky Router
      Sky TV: Sky+HD box
      Join Date
      Jan 2007
      Posts
      445
      Thanks
      4
      Thanked 5 Times in 5 Posts

      Re: Torn and Snapped Phone Cable.

      If it is before the NTE5 box, the one with the BT or openreach logo on it, then Openreach (who Sky will contract) are obligated to fix this free of charge, as long as it has been wear and tear or a fault caused by their negligence- i.e. not maintaining the clips, cable etc.
      ------

      Advice given is in good faith and if taken is done so at your own risk. If in doubt consult a qualified person.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION