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    Sky Talk + Broadband = 5 discount question

    This is a discussion on Sky Talk + Broadband = 5 discount question within the Sky Talk forums, part of the Other Sky help and support category; Just had a "Lets confirm what youll be paying" letter from Sky It say as a Sky Talk customer I'll ...

    1. #1
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      Sky Talk + Broadband = 5 discount question

      Just had a "Lets confirm what youll be paying" letter from Sky

      It say as a Sky Talk customer I'll benefit from a discount on the price I'll pay for Sky Broadband - a discount of 5 monthly on my Broadband subscription.

      As a Fibre Broadband customer I cant see the 5 discount on my bill. Should it be there?


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      Re: Sky Talk + Broadband = 5 discount question

      Sky Broadband is not Sky Fibre, thats a different product.

      The discounts only apply to the ADSL version of Broadband. ie Unlimited
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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      Re: Sky Talk + Broadband = 5 discount question

      They need to change their billing statement as it clearly shows a section headed "Sky Broadband" with a "Sky Broadband total"

      The letter states "As a Sky Talk customer, you benefit from a discount on the price you pay for your Sky Broadband ..." no distinction between lite, unlimited or fibre.

      I didn't expect the 5 off but the sloppyness of the letter is poor. They know I'm a fibre customer and taunt me with 5 off

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      Re: Sky Talk + Broadband = 5 discount question

      Can't disagree with you, but Sky Broadband is not Sky Fibre, I questioned it with the affiliate agency that we use, when we got given the new offers.

      Does this include Fibre signups / upgrades - ie Fibre is free for six months - or is it just for standard signups to broadband?
      Their reply;

      The 6 months free offer is for standard Broadband Unlimited and does not include fibre. Unfortunately Sky don’t have an existing customer fibre offer but they have one starting tomorrow for new customers:
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      Re: Sky Talk + Broadband = 5 discount question

      Sky don’t have an existing customer fibre offer but they have one starting tomorrow for new customers:
      Typical

      TomD


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      Re: Sky Talk + Broadband = 5 discount question

      Quote Originally Posted by Isitme View Post
      Typical
      We did ask if we could have one exclusively as a website for existing customers, still waiting for the reply.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

     

     

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