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    Stop unanswered calls going to voicemail ??

    This is a discussion on Stop unanswered calls going to voicemail ?? within the Sky Talk forums, part of the Other Sky help and support category; Hi all, This is going to be a stupid thing, which I keep meaning to look into ever since switching ...

    1. #1
      AdamBrunt's Avatar
      AdamBrunt is offline Sky User Member
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      Stop unanswered calls going to voicemail ??

      Hi all,

      This is going to be a stupid thing, which I keep meaning to look into ever since switching to Sky line rental and Sky Talk ....

      How do I 'stop' unanswered calls going to 1571 voicemail and instead get picked up by the answerphone in the house ? At the moment, we have no way of knowing if we have any missed messages other than dialing 1571 whenever we get in - whereas the home answerphone would show us straightaway.

      Am I going mad or does Sky Talk make answerphones redundant ?

      Regards,

      Adam Brunt


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    3. #2
      James_Mitchell's Avatar
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      Re: Stop unanswered calls going to voicemail ??

      I've got the same set-up here too, for exactly the same reason as well! A physical answer machine along with Sky voicemail.

      There are a few handsets which do have a voicemail indicator LED on them now. I used to have a BT handset with this on but the LED seemed to stop working (even when I used to be on BT line rental. Also never worked with Sky either.)

      I've set the physical answer machine to pick up after 4 rings (which is before the Sky voicemail kicks in) so all messages end up on my own machine.

      Actually your Sky voicemail is not redundant as if someone calls you whilst you are on a call rather than them just receiving the engaged tone, they will get through to your Sky voicemail, although you won't know about it until you next pick up your handset!!

      I too wish there was a better way of your voicemail making you aware there's a message waiting like mobile phone voicemail works.

    4. #3
      AdamBrunt's Avatar
      AdamBrunt is offline Sky User Member
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      Re: Stop unanswered calls going to voicemail ??

      Thanks James.

      My answerphone was set for 7 rings and, not being sure how many rings it takes for voicemail to kick in, I have now gone for 4 and will see if that makes a noticeable difference.

    5. #4
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      Re: Stop unanswered calls going to voicemail ??

      I also prefer to use my own answering machine. Ask Sky to disable your 1571 messaging service.

    6. #5
      AdamBrunt's Avatar
      AdamBrunt is offline Sky User Member
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      Re: Stop unanswered calls going to voicemail ??

      Thanks jokenball, didn't know you could do that. They did it no problem.

     

     

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