Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 2 of 2

    Intermittent problems on sky talk

    This is a discussion on Intermittent problems on sky talk within the Sky Talk forums, part of the Other Sky help and support category; Hello, I live in the Wales, Bridgend area.... I am on skytalk unlimited....i get a phone from a friend....i call ...

    1. #1
      jdsimp1234's Avatar
      jdsimp1234 is offline Sky User Member
      Exchange: SWBNP - Bridgend .South Wales
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sagem F@ST 2504n
      Sky TV: Sky+ HD
      Join Date
      Aug 2007
      Location
      Bridgend South Wales area
      Posts
      795
      Thanks
      5
      Thanked 5 Times in 5 Posts

      Intermittent problems on sky talk

      Hello,

      I live in the Wales, Bridgend area....

      I am on skytalk unlimited....i get a phone from a friend....i call back.... there is intermittent scratching sounds in the background & I cannot hear my friend the other end, my friend tells me he is also hearing the same scratching background noise, he is also on skytalk, dunno which package, but he is telling me he can also hear this loud scratching
      noise. then after a few intermitent scratching sound the line goes dead, this has happened 7 times now, phoneing the same friend, 1 time there was no scratching, but the line went dead. Also, triend phoneing parents, spoke to them for 3 mins, no scratching noise but the line went dead also after the 3 mins...

      is it worth reporting this problem to skytalk??


    2. Advertisement
    3. #2
      Scubbie's Avatar
      Scubbie is offline Sky User Moderator
      Exchange: 02392
      Broadband ISP: Other ISP
      Router: Non-Sky Router
      Sky TV: Sky+HD box
      Join Date
      Mar 2010
      Location
      Near Portsmouth
      Posts
      28,242
      Thanks
      848
      Thanked 2,240 Times in 2,103 Posts

      Re: Intermittent problems on sky talk

      Both of you need to perform a quiet line test. Using a corded telephone, plugged into the Test socket, dial '1' and listen for any noise.

      Whom ever has the line fault should call their line provider (i.e. who you pay the line rental to).

      It sounds like one of you has a broken line. Typically a tree of something has made contact with the line and is now brushing against it, causing the noise. There are other explanations.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION