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    Newbie here

    This is a discussion on Newbie here within the Sky Talk forums, part of the Other Sky help and support category; Hi All 1st post so be gentle !! Sky Talk\Broadband activated on 17th Oct - engineer was suppose to visit ...

    1. #1
      raymac1955's Avatar
      raymac1955 is offline Sky User Member
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      Newbie here

      Hi All

      1st post so be gentle !!

      Sky Talk\Broadband activated on 17th Oct - engineer was suppose to visit flat to install the line (according to their paperwork) no-one turned up & Sky tell me that their computer shows activation !

      We have no dial tone in any of the BT sockets (3 - off & no master) - have registered the fault with Sky Talk & have received a ref number on Sat 22nd - since then nothing - anybody know what`s suppose to happen next ?? flat is empty this week, just don`t want Sky turning up when there`s no one there ??

      Thanks in advance


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    3. #2
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      Re: Newbie here

      There is a good chance they have activated the wrong line in the flats. All you can do is keep calling them and hope you get someone who will escalate the problem to BTO.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

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    4. #3
      raymac1955's Avatar
      raymac1955 is offline Sky User Member
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      Re: Newbie here

      Thanks TomD

      Sky Talk have agreed to send engineer this Saturday morning - fingers crossed

     

     

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