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    Dial Tone

    This is a discussion on Dial Tone within the Sky Talk forums, part of the Other Sky help and support category; I get the "message waiting" dial tone all the time, irrespective of whether or not there is a new or ...

    1. #1
      JPL's Avatar
      JPL
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      Dial Tone

      I get the "message waiting" dial tone all the time, irrespective of whether or not there is a new or saved message.

      Is it possible to fix that myself, or do I have to ask Sky to do it?
      JPL


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    3. #2
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      Re: Dial Tone

      Quote Originally Posted by JPL View Post
      Is it possible to fix that myself, or do I have to ask Sky to do it?
      Depends.

      Try leaving a test voice-mail to the landline from, say, a mobile. Call 1571 and see if it suggests there are any voice-mails. If so, then delete them and listen to the dial tone again. Failing that, then you'll want to contact Sky.

    4. #3
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      JPL
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      Re: Dial Tone

      Thanks for the suggestion, but I had already tried that without success.

      Still waiting for a response from Sky CS.

      However, today I tried saving/archiving a message first, and then deleting it on a subsequent 1571 call. That did do the trick.
      JPL

    5. #4
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      Re: Dial Tone

      I had the same problem and I tried saving/archiving a message first and then deleting on subsequent 1571 call and it worked. Thanks alot.
      I called Sky last week and they didn't know how to fix it and said they would get back to me but they never did get back to me. Thanks again JPL

     

     

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