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    No Phone Line

    This is a discussion on No Phone Line within the Sky Talk forums, part of the Other Sky help and support category; For the past week I have had no dialing tone and i can not receive calls. Phoned over a week ...

    1. #1
      bigwig999's Avatar
      bigwig999 is offline Sky User Member
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      No Phone Line

      For the past week I have had no dialing tone and i can not receive calls. Phoned over a week ago to tell Sky the problem and they STILL haven't fixed the problem. Its really annoying especially as i phoned then up tonight to chase it and they had no recored of me phoning them up a week ago!! When this is all sorted out, i am moving back to BT.


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    3. #2
      I_Hate_Sky_Awnsers's Avatar
      I_Hate_Sky_Awnsers is offline Sky User Member
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      Re: No Phone Line

      There should have been a TTM case opened

      If you are on the SVBN network as you have both phone and BB with sky you might have to cancel and re-order the BB should you wish to move your line rental.

      Did the agent that you were talking to tonight either log the fault to Openreach or escalate it to CST while you were still on the phone?
      Links Router Stats Useful Tutorials Speed Test Check For Test Socket Repetitive Electrical Impulse Noise

      Results from http://www.speed.io (Copied on 2011-04-08 16:36:58)
      Download: 50000 Kbit/s Upload : 4361 kbit/s Connects : 2446 conn/min Ping: 21 ms

     

     

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