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    New to Sky - no incoming calls.

    This is a discussion on New to Sky - no incoming calls. within the Sky Talk forums, part of the Other Sky help and support category; Ok so went live yesterday with Sky BB , all great that end so far.. Discovered though that the landline ...

    1. #1
      alflavor's Avatar
      alflavor is offline Sky User Member
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      New to Sky - no incoming calls.

      Ok so went live yesterday with Sky BB, all great that end so far..

      Discovered though that the landline is now not taking incoming calls!

      Dial the number from the mobile, complete silence, then dead.

      Phone rings out OK, in fact I have just come off the phone to Sky!

      Done all the usual tests, plugging into test socket, checking the line (comes back OK)

      So, he has asked me to try a corded phone in the test socket, which I am prepared to try, even though it is clearly the line, as I have dialled into the number now from two mobiles and a landline, and it doesn't ring.

      Will see what happens tomorrow, they are calling me back once I have tried a corded phone - but I am very happy so far with the BB, faster than I've ever had - just not so happy about no incoming calls !


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    3. #2
      alflavor's Avatar
      alflavor is offline Sky User Member
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      Re: New to Sky - no incoming calls.

      To update on my query above, 24 hours have passed and it seems to have been fixed / fixed itself...

    4. #3
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      Scubbie is offline Sky User Moderator
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      Re: New to Sky - no incoming calls.

      Someone has more than likely been working at the exchange or within Sky.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      alflavor (03-02-11)

     

     

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