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    loud screaming on phone help

    This is a discussion on loud screaming on phone help within the Sky Talk forums, part of the Other Sky help and support category; iv had this problem with sky talk for 5 months open reach have been out and iv put 3 complaints ...

    1. #1
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      loud screaming on phone help

      iv had this problem with sky talk for 5 months open reach have been out and iv put 3 complaints to sky and 20 + phone calls to there help desk iv put my phone in to master skt still the same it only happens 2 or 3 times a day but it is annoying as you will hear any one any idea iv replaced the phones 3 times removed all sky boxes and modem i rang my home number of my mob one time and got the same noise while i was on the land line with the noise and got the same noise with sky answer phone in the back ground
      i recorded it below
      download mp3 below
      http://www.filedropper.com/recording1
      Last edited by jameshorton2005; 24-07-10 at 09:54 PM.


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    3. #2
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      Re: loud screaming on phone help

      open reach been out for the 3rd time he tryed to make a phone call to some test number and got the noise on his testing phone from master socket 3 times in a row he had never heard that noise before and a hr l8er i get a txt from sky saying it was fixed and l8er that day i pick up the phone to hear that bloody noise agane do they actually do anything

    4. #3
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      Re: loud screaming on phone help

      When openreach confirmed the 'screaming' noise, what work, if any, did he carry out?

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      Re: loud screaming on phone help

      I take it you have tested this line using a standard corded phone? If Openreach are reporting the fault fixed you cannot blame Sky for it still having issues as they rely on Openreach to do the job they are paid to do when they go out on faults.

    6. #5
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      Re: loud screaming on phone help

      i know sky are only the middle man it still is very poor service though have a listen to my line

      http://www.filedropper.com/recording1

      <a href=http://www.filedropper.com/recording1><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /> <div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >File Hosting Online Storage Backup</a></div>

    7. #6
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      Re: loud screaming on phone help

      Quote Originally Posted by User05 View Post
      When openreach confirmed the 'screaming' noise, what work, if any, did he carry out?
      when they got through to the test number they where testing echo on the line and that was it he was hear only 5 mins

    8. #7
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      Re: loud screaming on phone help

      if i was thinking along the lines of feedback would any one agree

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      Re: loud screaming on phone help

      Feedback on what? There's not much more sky can do but book openreach again until the fault is resolved.

    10. #9
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      Re: loud screaming on phone help

      feedback ie microphone and a speaker = loud screeching

    11. #10
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      Re: loud screaming on phone help

      If you've tried a known working corded handset in the test socket, with everything else unplugged from every telephone socket in the house and the noise still persists, then this is an issue that only openreach can resolve. Assuming sky have done all the internal checks, then booking another LL1 engineer is the next action.

     

     
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