Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 2 of 2

    Problems with new Sky Talk

    This is a discussion on Problems with new Sky Talk within the Sky Talk forums, part of the Other Sky help and support category; Beware I had a letter from Sky to upgrade my existing Skytalk telephone service over to the new Skytalk system. ...

    1. #1
      Reggie99's Avatar
      Reggie99 is offline Sky User Member
      Exchange: 01489
      Broadband ISP: Sky Mid/Everyday
      Router: Netgear V2 DG934G
      Sky TV: Sky Basic
      Join Date
      Oct 2009
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Problems with new Sky Talk

      Beware I had a letter from Sky to upgrade my existing Skytalk telephone service over to the new Skytalk system. I had the option to refuse but as there was no cost difference or loss of service left Sky to complete the upgrade.

      Now I have lost the SMS service via my phone. I can no longer send SMS and can only receive text messages as voicemail.

      On contacting Sky this is a known problem but they have no solution. I tried to go back to the old service but was told I would need to cancel Sky talk and start a new contract with a new telephone line number.

      I queried the loss of service pointing out text messaging was part of Skytalk on my rental agreement only to be informed new contracts were being worked on. How can you change the terms after you have made the changes??

      Thankyou Sky.


    2. Advertisement
    3. #2
      sparkey's Avatar
      sparkey is offline Sky User Member
      Exchange: 01834
      Broadband ISP: BT ADSL2+
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Dec 2006
      Location
      Tenby
      Posts
      354
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Problems with new Sky Talk

      Glad I took my phone calls and line rental back to BT. Get 200 free texts with my package.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION