Cannot make outbound calls -are you one of the 241 like me HELP !!

[majopaoc]

Spoke with SKY as per usual today, was advised that a validation process for the re issue of my line rental has been successful on the line, and that my line should, yes should be reactivated in the next 72 hours, i said is that on top off the 2 lots of 72 hours that had already passsed - answer yes !!
Was advised that i was one of 250 customer this was effecting and that it was a system issue..... was also advised that the way that sky was being charged of the calls made me by from BT was not set up properly at the start, but this was not my concern as SKY would fix this, and this would take another 14 days !!
I ask my self does anyone at SKY know what the meaning of communications is in "telecommunications"? is it a case of the right hand not knowing what the left hand is doing? Excuse my sarcasm but i think i have every right to feel this way after the disgraceful events that have taken place. I have registered a compliant with Ofcom and will be calling Otelo.

[majopaoc]

Update :

I spoke with one of my local councilors, who put me in touch with my local member of assembly. I gave him all my details to my account, he stated that what was happening with my services was disgraceful and advised me that he would do all he could, including bringing the media into this. He spoke with SKY Immediately on my behave. Result - I now have my phone unblocked !!! Yipppe i am so happy, Thanks for everyone with there help and imput, it was really appreicated. It means alot for my parents to have the phone unrestricted, especially around this time of year.
There is a lesson to be learnt here.... i will leave you to make your own conclusions.

Cheers !!

M

[steve16751]

majopaoc

Really Pleased all sorted. Now you and your family have yourselves a Merry Christmas and a Happy Healthy peaceful New Year

[majopaoc]

Thankyou Steve16571, Same to your family, have a great holidays, stay safe.
Forums like this are invaluable for us little guys in fighting these large companies who like to walk over there customers and dont care one bit how they do it.
Merry Christmas to all.