Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 3 of 3 FirstFirst 123
    Results 21 to 24 of 24

    Cannot make outbound calls -are you one of the 241 like me HELP !!

    This is a discussion on Cannot make outbound calls -are you one of the 241 like me HELP !! within the Sky Talk forums, part of the Other Sky help and support category; Spoke with SKY as per usual today, was advised that a validation process for the re issue of my line ...

    1. #21
      majopaoc's Avatar
      majopaoc is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Dec 2008
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Cannot make outbound calls -are you one of the 241 like me HELP !!

      Spoke with SKY as per usual today, was advised that a validation process for the re issue of my line rental has been successful on the line, and that my line should, yes should be reactivated in the next 72 hours, i said is that on top off the 2 lots of 72 hours that had already passsed - answer yes !!
      Was advised that i was one of 250 customer this was effecting and that it was a system issue..... was also advised that the way that sky was being charged of the calls made me by from BT was not set up properly at the start, but this was not my concern as SKY would fix this, and this would take another 14 days !!
      I ask my self does anyone at SKY know what the meaning of communications is in "telecommunications"? is it a case of the right hand not knowing what the left hand is doing? Excuse my sarcasm but i think i have every right to feel this way after the disgraceful events that have taken place. I have registered a compliant with Ofcom and will be calling Otelo.


    2. Advertisement
    3. #22
      majopaoc's Avatar
      majopaoc is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Dec 2008
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Cannot make outbound calls -are you one of the 241 like me HELP !!

      Update :

      I spoke with one of my local councilors, who put me in touch with my local member of assembly. I gave him all my details to my account, he stated that what was happening with my services was disgraceful and advised me that he would do all he could, including bringing the media into this. He spoke with SKY Immediately on my behave. Result - I now have my phone unblocked !!! Yipppe i am so happy, Thanks for everyone with there help and imput, it was really appreicated. It means alot for my parents to have the phone unrestricted, especially around this time of year.
      There is a lesson to be learnt here.... i will leave you to make your own conclusions.

      Cheers !!

      M

    4. #23
      steve16751's Avatar
      steve16751 is offline Sky User Member
      Exchange: newas
      Broadband ISP: Sky Broadband Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+ HD
      Join Date
      Apr 2008
      Location
      washington
      Posts
      2,867
      Thanks
      1
      Thanked 25 Times in 25 Posts

      Re: Cannot make outbound calls -are you one of the 241 like me HELP !!

      majopaoc

      Really Pleased all sorted. Now you and your family have yourselves a Merry Christmas and a Happy Healthy peaceful New Year

    5. #24
      majopaoc's Avatar
      majopaoc is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Connect
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Dec 2008
      Posts
      11
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Cannot make outbound calls -are you one of the 241 like me HELP !!

      Thankyou Steve16571, Same to your family, have a great holidays, stay safe.
      Forums like this are invaluable for us little guys in fighting these large companies who like to walk over there customers and dont care one bit how they do it.
      Merry Christmas to all.

     

     
    Page 3 of 3 FirstFirst 123

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION