Hi All,

I'm new to Sky Talk and have just experienced a very strange problem; I get the "this number has not been recognised message" when dialing a particular number with an 01268 prefix. At first I had assumed that I had made a mistake when I wrote the number down but then I discovered that I COULD dial it from my mobile.

I spoke to Sky who suggested that I ring BT. BT asked me to use the 1280 prefix which worked and pointed me back to Sky. Sky have said that they will look into it.

Can anyone offer any explanation as to what the problem could be? I can dial other numbers with the 01268 prefix with no problems.