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    Bill Dispute +Thus PLC

    This is a discussion on Bill Dispute +Thus PLC within the Sky Talk forums, part of the Other Sky help and support category; Are you sure you have given the correct phone number. Most numbers can be traced back using PayphonePlus, but that ...

    1. #21
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      Re: Bill Dispute +Thus PLC

      Are you sure you have given the correct phone number. Most numbers can be traced back using PayphonePlus, but that one is unknown.

      TomD


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    3. #22
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      Re: Bill Dispute +Thus PLC

      Quote Originally Posted by Isitme View Post
      Are you sure you have given the correct phone number. Most numbers can be traced back using PayphonePlus, but that one is unknown.
      I've checked my bill again and it is correct. Below is an extract stating it is Thus Plc. I have never phoned Thus!

      06/09/2008 09:36:00 09061570129 (Thus Plc) 00:05:22 Premium Rate Calls 8.120

    4. #23
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      Re: Bill Dispute +Thus PLC

      I suppose very few people actually call Thus directly, as pointed out above, they are a communications company which handle the business of hundreds of other firms. You are entitled to know who the number in question belongs to and you should continue to press for details of this.

      TomD


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      Re: Bill Dispute +Thus PLC

      I had one on my last bill for .25. I can't work out what it might be, the call only lasted 20 seconds. It's not a call to Thus, it's a call to the Thus network, just like calling Orange etc. is listed on the bill.

    6. #25
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      Re: Bill Dispute +Thus PLC

      Put the number in here and see if you get a result -
      PhonepayPlus - welcome to the PhonepayPlus home page

      TomD


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    7. #26
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      Re: Bill Dispute +Thus PLC

      Put the number in (09012250003) and it says it's a Sky Interactive TV. I did vote on something on the news or sports channel and they did say it was 25p. So it's clear from this that Sky does use Thus for some services.

    8. #27
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      Re: Bill Dispute +Thus PLC

      Hello Colonelsun
      thanksyou for your email, the same thing happened to me with a chat room and instead of a bill for 80 I got a bill for 429.01 which sky took by direct debit without informing me or ring me. i have emailed Murdock and been informed by his team that I will not get my money back and had to email the chat room company, this was on a 091116 128888 number I have a bar on this number now, but I have email Murdock again and told him that they must investergate this company as it is only run it advert on sky.
      so they must take the blame for this.
      Thanks
      Mary

    9. #28
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      Re: Bill Dispute +Thus PLC

      the person who I have been email is kevin.brownlee@bskyb.com
      hope this helps, if anyone who has been charged for 09 number and did not make the call and you want to get your money back email him and the more he gets he will have to do something about it.

    10. #29
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      Re: Bill Dispute +Thus PLC

      In your previous post you say you where expecting a bill for 80, was this for ringing the number? or are you saying you havn't rang the number and the 80 was for you TV, broadband etc?

      You also say that you had premium numbers blocked, have you had a problem with them in the past? I didn't think Sky blocked certain numbers, thought I had read it here somewhere.

    11. #30
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      Re: Bill Dispute +Thus PLC

      This number (09061582574) has showed on my statement and we did not call it. It is a premium rate Thus Plc number and it has cosy over 8, so not a small amount.

      This is the second month running that this has occurred. There is something very strange here. Are others experiencing similar?

     

     
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