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    Unable To Make Calls - Sky Talk Restricted

    This is a discussion on Unable To Make Calls - Sky Talk Restricted within the Sky Talk forums, part of the Other Sky help and support category; Hi, I've just tried to ring out only to find a SKY recorded message telling me my line has been ...

    1. #1
      GillyB's Avatar
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      Unable To Make Calls - Sky Talk Restricted

      Hi, I've just tried to ring out only to find a SKY recorded message telling me my line has been restricted. I have no idea why, my bills paid up to date. The recorded message tells me to ring their 0870 number which is a cheek! Ring them on a premium number for something they have done to my line.

      Has anyone had this happen to them, and why would SKY take this action?





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    3. #2
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      Re: Unable To Make Calls - Sky Talk Restricted

      No idea but, if you were sensible and just signed up to Sky Talk as a CPS service, you'll still be able to make calls on BT by using the 1280 prefix (and, assuming you're on BT Together Option 1, weekend UK 01/02/03 calls of up to an hour are free now).

      Additionally, if you have accounts, you can use 1899, 18185 and 18866 too.
      Want to save on your phone costs? Click HERE then.

    4. #3
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      Re: Unable To Make Calls - Sky Talk Restricted

      Many thanks for the advice, I'd forgotten all about the 1280 option.

    5. #4
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      Re: Unable To Make Calls - Sky Talk Restricted

      I was having the same problem the other night, its working okay now.

    6. #5
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      Re: Unable To Make Calls - Sky Talk Restricted

      Hmmm......have spoken to 4 different people at SKY (using the 1280 option via BT!) seems they have cancelled my SKY TALK by mistake. I'm told it will take about 72 hours to re-instate and I'm also waiting on an explanation as to how this happened.

      Whilst on the phone I also made the comment that companies like SKY make a fortune from people like us having to dial their 0870 numbers. The person I was speaking to said that SKY don’t make a lot of money from the number, when we dial the 0870 number it switches at the exchange (somehow?!) into a low rate call, huh?

      Anybody out there heard this one?

    7. #6
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      Re: Unable To Make Calls - Sky Talk Restricted

      Quote Originally Posted by GillyB View Post
      Whilst on the phone I also made the comment that companies like SKY make a fortune from people like us having to dial their 0870 numbers. The person I was speaking to said that SKY don’t make a lot of money from the number, when we dial the 0870 number it switches at the exchange (somehow?!) into a low rate call, huh?
      On a weekday, the call costs you at least 6p per minute. A geographical call on BT costs 3p/minute (rising to 4p/minute from 1-4-08) so how is 6p/minute 'a low rate call'?

      You're right, it's not. That's Sky BS.

      Sky takes a cut of at least 2p/minute of that 6p - which is why you rarely get anywhere fast when you phone Sky (every minute you're hanging on means Sky's making more money from you).
      Last edited by Heinz; 09-03-08 at 10:26 AM.
      Want to save on your phone costs? Click HERE then.

     

     

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