I queried some pricing inconsistencies between the most recent Sky Talk booklet and the on line tariffs.

I was told that the booklet was correct.

This is strange given that the Sky terms say that the internet prices takes precedence over other prices.

The lady at support said to me, "my manger has just told me that the internet prices haven't recently been amended and it's something we'll need to get round to putting right".

Anyway, my itemised bill now indicates that calls to the Canary Island are treated as for mainland Spain. This is a big plus for me over BT and it will save me from using Telediscount.