Contract Update

[murdock]

Through a Glass Darkly.

The Sky Talk Contract Update (June 2007), a 6 page booklet,
arrived by post this morning.
Has anyone with 20/20 vision, or a magnifying glass read it?

[Ryan1992]

Ive read it, BskyB now no longer operate Sky Talk, its been taken over by another Sky company called' Sky Broadband S.A'

[TheWhizzz]

they have changed the amount of time u can stay on the phone by the looks of it

section 2.2

if your use of unlimited free or no charge calls provided as part of your sky package exceeds that reasonably expected of a person using the service for domestic purposes we may

restrict your calls service and or

charge you sky talks standard rates for any calls exceeding those reasonably expected of a person using this service for domestic purposes

i wonder what sky class as reasonable ?? people use there phones in different ways

[PeteC]

so what is it now? it was or should be 60 mins before redial same as BT

[murdock]

Thanks Guys.
You encouraged me to wade through all the small print.
I note Sky Broadband S.A. is based in Luxembourg.
I always thought I could cancel Sky Talk with a simple call to
BT and go back to BT immediately.
Now I notice "You or we may end this contract at any time by
giving 30 days notice"

Was it always like this?

[Keiran2K8]

Thats what I hate about Sky, They arent clear on what is and what isnt acceptable.

Agrees with, TheWhizz, Sometimes you can be on the phone a few hours, Sometime a few minutes.

Still says;
"1. UK calls include calls to 01 and 02 numbers only (excluding the Channel Islands) ‘Free’, ‘Unlimited’ & ‘No charge’ calls last up to an hour,"
on there website.

[newskyBOd]

wow i got a contract this morning and as i was offline for hours yet again i read it




i dont like the bit about your tied to skytalk for 20 years and if you wish to cancel they will send heavies round your house rough you up a bit and eat all your food

[Ryan1992]

I note Sky Broadband S.A. is based in Luxembourg.

Yeah, I wondered why Luxemborg was on the Envelope, why Luxemborg and what does S.A stand for

[edwardw]

i dont know, but paypal have just done it, and their europe name ends in S.A too!

[murdock]

message removed by murdock