Can anyone help me out here...

I have Sky HD and on *both* HD and SD channels when I try to access the red button services to view alternate matches during the live Heineken Cup coverage all I get is a blue screen with:

For your information
There are no interactive services available
Please try again later
Press backup to cancel

There's no error code (unlike say a loss of signal) and the broadcast channel is displaying the "match choice" overlay.

These are for live games (i.e. there is something that should be on the red button) and happened last w/end (8th/9th/10th Oct) and is happening again right now.

I can access text/red button on other channels.