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    Sky HD picture but no sound

    This is a discussion on Sky HD picture but no sound within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi I have picture but no sound through my HDMI cable. I have tried two HDMI cables and all three ...

    1. #1
      tonyt's Avatar
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      Sky HD picture but no sound

      Hi
      I have picture but no sound through my HDMI cable. I have tried two HDMI cables and all three ports but to no affect.

      I do have sound through scart and through the DVD player and Xbox. I use an optical cable through SONOS for my TV sound.

      I have tried rebooting, playing with the sound settings and have my settings as described in previous posts on this issue:

      My sound settings are:
      audio output: stereo
      optical: normal
      HDMI: normal
      Picture>HDMI control> OFF

      I have had this problem for a while, any help would be much appreciated!


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    3. #2
      Isitme's Avatar
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      Re: Sky HD picture but no sound

      I use an optical cable through SONOS for my TV sound.
      What happens when you disconnect the optical cable? Do you get sound from the TV?

      TomD


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    4. #3
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      Re: Sky HD picture but no sound

      Quote Originally Posted by Isitme View Post
      What happens when you disconnect the optical cable? Do you get sound from the TV?
      Hi Isitme,

      Removing the optical cable does nothing, however I just tried moving the optical cable from the TV to the Sky box and now I get sound through the Sonos playbar. Still no sound through the TV though.

    5. #4
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      Re: Sky HD picture but no sound

      Does your TV have a setting for internal or external speakers? If so check that setting.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

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      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      tonyt's Avatar
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      Re: Sky HD picture but no sound

      Quote Originally Posted by Isitme View Post
      Does your TV have a setting for internal or external speakers? If so check that setting.
      Hi,

      Yes it has audio settings for that, I have tried switching between them as well but nae luck

      - - - Updated - - -

      Quote Originally Posted by Isitme View Post
      Does your TV have a setting for internal or external speakers? If so check that setting.
      Hi,

      Yes it has audio settings for that, I have tried switching between them as well but nae luck

    7. #6
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      Re: Sky HD picture but no sound

      I have the same problem here. I have had 3 sky engineers and they tried new boxes out and the TV has been away for a new motherboard. I have spoken to LG and the TV software has been updated. It was working until the last sky update.

      its infuriating

     

     

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