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    Installing Sky in a flat - communal Sky Plus Dish - access needed to other areas?

    This is a discussion on Installing Sky in a flat - communal Sky Plus Dish - access needed to other areas? within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi I have ordered Sky and they are coming to install it next week. I live in a block of ...

    1. #1
      Buckster_uk's Avatar
      Buckster_uk is offline Sky User Member
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      Installing Sky in a flat - communal Sky Plus Dish - access needed to other areas?

      Hi

      I have ordered Sky and they are coming to install it next week. I live in a block of flats that has a communal Sky Plus dish with two satellite feed points in my living room.

      I am just wondering whether the engineer will need access to the block's utility area to access any connection points (I have ordered BT broadband and they have said they need access for their installation) or do they just need to set the set top box up in my flat and that is it?

      Thanks


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    3. #2
      seawright's Avatar
      seawright is offline Sky User Member
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      Re: Installing Sky in a flat - communal Sky Plus Dish - access needed to other areas?

      Hi Buckster and welcome to the forum.

      If you have ordered Sky TV directly from Sky then the engineer that delivers your Sky+ HD box would not be allowed to interfere with the distribution system within the utility area which will have been installed by an independent installer. This will not be a problem provided both feed points in your living room are active.

      If there are any problems relating to the distribution system then you will either have to order Sky through the firm which installed the communal dish or contact your managing agent/landlord to get the problems resolved.

      If only one feed point is active then Sky could complete the installation leaving the box in single feed mode which provides reduced functionality.

    4. #3
      gymno's Avatar
      gymno Guest
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      Re: Installing Sky in a flat - communal Sky Plus Dish - access needed to other areas?

      My own experience of living in a flat (as the communal system was being installed) is that if there are 2 satellite points, both will be active & no tinkering in utility areas are needed.

      No guarantees of course.

     

     

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