2TB Box

[Iain Craig]

Hi,

I currently have 2 Sky boxes, one Sky+ box with old menus etc which is broken, it cannot record only watch tv, and an Sky+HD box, I would like to get the new box for £49 is this possible as it doesnt seem to be and I find it terrible that I cant seem to get it at this price as one of my boxes is broken, I have HD but no multiroom? how can I go about getting the new box for a good price?

Thanks

[gymno]

This post: http://www.skyuser.co.uk/forum/sky-h...tml#post411805 suggests that the £49 offer is only for non HD subscribers, willing to subscribe to the EE+ package.
Otherwise it's £149.

[Iain Craig]

Makes no sense that been paying the £10.25 charge for ages now yet it u havent paid it u get a cheaper box, I will not pay £149 for it as that is robbery, i cant begin to imagine the thousands i have paid sky over the past 15 years and when i need a new box i get ripped off.

[gymno]

You've got a point.

Have you checked your 'my sky' page at sky.com?
You never know, there might be an offer there. I had one once.

[Iain Craig]

Defo nothing there, when I add the 2TB box its £149

[gymno]

Personally, if i'd been a subscriber for 15 years, never asked for any special treatment & currently had a broken box, i'd give them a (nice, warm, friendly) call.

I'm not joking.
In my experience, (& not just with sky) if you actually get to speak to someone & explain how you feel, as opposed to what you think, positive outcomes ensue.

[Iain Craig]

Been on to them already today they said £149 is all they can do.. Shocking imo guess il have to wait on some kind of deal

[Isitme]

Just to get things straight, you have a functioning Sky+HD box and a broken Sky+ box and you don't have multi room, but you want Sky to replace your broken box with a new 2Tb one for £49? That's hardly likely.

If you take multi room you can get a 2 Tb box for £49, provided you take or have the HD pack.

If you want to upgrade your HD box, its £149 plus p&p for self install. No way round it I'm afraid.

Sky+HD 2TB box: £49 for Sky TV customers taking Sky Entertainment Extra+ or existing Sky+HD customers adding Sky Multiroom (£10.25pm per box). Existing Sky+HD customers are entitled to one £149 box,

[Iain Craig]

I would do this but there is a £60 set up charge, we had multiroom before but
got rid of it, surely this can be seglg setup?

[Iain Craig]

Self setup*