Magic eye problem

[ian walker]

Hello
I am using a Vision Link magic eye on a Samsung LE32R87 which works fine. I am replacing this 32 inch TV with a Samsung UE40D5520 in the same position with the same Vision Link magic eye. However when i connect the magic eye link to the 40 inch TV the red LED light on the magic eye does not come on and i am unable to control the SKY+HD box although am receiving sky TV on the TV. Any ideas please?

[seawright]

Does the red LED come back on if you disconnect the eye from your TV? If not leave it disconnected, go into setting on the Sky box and switch RF2 power supply off and on not forgetting to save settings after each change. If the LED is now illuminated. Switch the Sky box off completely and reconnect eye to TV. Switch on and check again. If LED is still off you may need a DC blocker between eye and TV.

[ian walker]

The LED light only comes on when connected to the 32 inch TV, it does not light when disconnected from that TV.
Have done the RF2 switch on and off and saved, so must need a DC blocker. What is a DC blocker and are they simple to get hold of?
Thanks

[seawright]

I was assuming that the 40 inch TV was loading the eye but don't understand why LED is off when not connected to any TV. I don't have an eye here to check with. Perhaps someone who does can confirm that the LED should remain lit when connected to co-ax lead from RF2 on Sky box but disconnected from TV. I would wait before obtaining a blocker as your eye is not behaving the way I expected.

[seawright]

Check if you have this problem.

A rare problem is that a "SkyLink" doesn't work while connected to your TV set aerial socket but does work when you disconnect it from your TV and just hold the connector close to the aerial socket.

[ian walker]

No holding close does not light LED.
I have a second 32 inch Tv with magic eye which works fine and LED goes off when connection removed from TV.
Must be the new Smart TV which affects the magic eye

[Ned Ludd]

I've just checked mine. My 'TV-Link' magic eye is lit ALL the time wether or not there is a TV connected. The lamp is to signify that there is power present.

Sounds like you should enable power on RF2.

[seawright]

Is it possible that you have got the tv link reversed? I mean is the tv plug/socket connected to your sky box and vice verca so that it is the tv powering the magic eye instead of the sky box. That would explain why the LED extinguishes when disconnecting it from the TV as some TVs have a facility to power an aerial amplifier.

[ian walker]

I've just checked mine. My 'TV-Link' magic eye is lit ALL the time wether or not there is a TV connected. The lamp is to signify that there is power present.

Sounds like you should enable power on RF2.

I have power on RF2. i have tried switching it off and on and saving settings to no avail.

- - - Updated - - -

Is it possible that you have got the tv link reversed? I mean is the tv plug/socket connected to your sky box and vice verca so that it is the tv powering the magic eye instead of the sky box. That would explain why the LED extinguishes when disconnecting it from the TV as some TVs have a facility to power an aerial amplifier.

Sorry Seawright, dont quite understand how i check if the sky box is not powering the magic eye

[Ned Ludd]

Can you check with a meter that there is a current at the RF2 outlet and at the end of the RF lead?
This should confirm that there is a current and it is reaching the Magic Eye.