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    • 1 Post By Robson1978

    Changed sky box but remote not working now for magic eye

    This is a discussion on Changed sky box but remote not working now for magic eye within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi - I changed my multiroom box yesterday from sky + to sky + hd yesterday and all going well. ...

    1. #1
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      Robson1978 is offline Sky User Member
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      Changed sky box but remote not working now for magic eye

      Hi - I changed my multiroom box yesterday from sky + to sky + hd yesterday and all going well. I have a magic eye on a tv in kitchen. However the remote is no longer working to change the channel on kitchen tv. Can get picture, can use remote to adjust volume and turn tv off, but it won't change the channel since changing the box that its feeding from. Any thoughts?

      Cheers
      Robson


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      Re: Changed sky box but remote not working now for magic eye

      Three things...

      1. enable the RF Outlet Power Supply
      2. ensure that the TV's UHF lead is connected to UHF2 Out
      3. check that your remote is compatible with the new STB


      How to enable the RF Outlet Power Supply

      Whilst in the same room, using the remote control, press the following buttons:

      <Services> <Right> <Down> 0 1 <Select> 4 <Down>

      Change the 'RF Outlet Power Supply' to 'On' and press <Green> to save the settings.

      UHF Output

      There are two UHF outputs. Only UHF2 supports the remote control feature.

      Also ensure that the connection is continuous and that there are no breaks in the wire. The red LED on the Magic eye should be on.

      Remotes

      Not all remotes works with all the STBs. Whilst some functions may work with the Sky+ RC on the Sky+ HD STB, it is better to use a Sky+ HD remote.

      It is possible to program each remote to operate lesser specified STBs. By this I mean that the Sky+ HD Remote can be set up to operate all the other STBs, but only the Sky+ HD remote will correctly work the Sky+ HD STB.


      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Robson1978 is offline Sky User Member
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      Re: Changed sky box but remote not working now for magic eye

      Hi Scubbie - thanks for your tips, all up and running now!

      robson
      Scubbie likes this.

     

     

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