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This is a discussion on Sky's system problems? within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Could Sky's system problems and trouble getting through be related to India's power cuts? Surely some customer service depts in ...
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About LinkBacks- 01-08-12, 09:28 PM #1
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Sky's system problems?
Could Sky's system problems and trouble getting through be related to India's power cuts?
Surely some customer service depts in UK business must be affected?------
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Advertisement- 01-08-12, 09:50 PM #2
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Re: Sky's system problems?
The majority of Sky's call centres are based in the UK.
There is a small call centre in India. They mostly cover Bank Holidays and late hours.
Also since power has now bee restored, it should be fine.
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- 01-08-12, 09:53 PM #3
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Re: Sky's system problems?
It should be fine, after the hardware has been reset or replaced after spikes and unrealiable UPS.
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- 01-08-12, 10:04 PM #4
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Re: Sky's system problems?
I was under the impression that there were no Sky call centres in India?
Unless something has changed.~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~
- 02-08-12, 12:14 AM #5
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Re: Sky's system problems?
Just a small one. I have gotten through to them in the past, as have a few members.
Originally Posted by NewsreadeR 
My call was regarding an Internet issue if I recall correctly. I think it was just before the Royal wedding too.
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- 03-08-12, 03:36 PM #6
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Re: Sky's system problems?
I didn't think Sky had centres in India either, they had a centre in the Philippines, which some may have thought was India.
TomD
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- 04-08-12, 07:31 AM #7
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Re: Sky's system problems?
Thats what I thought as well. Originally Posted by Isitme ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~
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