System Fault 06-0

[Richhickson]

Hi All,

I was sent here from the sky help forums, hopefully someone will be ableto help!

We have just upgrade our Sky account to multiroom. I purchased a sky plus hd box off ebay without a harddisk and have installed a 500gb WesternDigital drive in there. Obviously there is no programs to copy off another box or anything. So I just installed it without using copy+. I have phoned sky and registered the card to the box however I'm getting the System Fault - Sky Playback and recording are unavailable.

Ive phoned sky on the number and explained. They have reset the box (which I had already done) Rebuilt the planner (already done) and resent the signal to the card.

None of this has worked. I have tried to do a reset holding down the left and right buttons after killing the power, but all that happens is I get the Black sky please wait screen and then the box goes back into standby.

Anyone got any ideas?

Thanks

[Isitme]

This fault is usually a failed or failing hard drive. Did you get a guarantee that the box was in good working order bar the lack of a hard drive? Have you checked the drive on a PC to make sure it is working?

[Kenedin]

Which Sky HD box ( eg Amstrad DRX xxx, Pace, Samsung or Thomson ) , and which drive are you referring to?