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    Sky Multiroom Picture Breaking Up - Sky channels ok / BBC nok

    This is a discussion on Sky Multiroom Picture Breaking Up - Sky channels ok / BBC nok within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Got Sky HD downstairs with no issues whatsoever. However got standard Sky + upstairs which is constantly freezing and dropping ...

    1. #1
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      Sky Multiroom Picture Breaking Up - Sky channels ok / BBC nok

      Got Sky HD downstairs with no issues whatsoever. However got standard Sky + upstairs which is constantly freezing and dropping out completely. There are times when this happens where BBC, ITV and Channel 5 don't work at all and all Sky channels ok. Any ideas?


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    3. #2
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      Re: Sky Multiroom Picture Breaking Up - Sky channels ok / BBC nok

      Have you checked the signal levels on the Sky + box upstairs ?

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      Re: Sky Multiroom Picture Breaking Up - Sky channels ok / BBC nok

      Checked signal over last few nights. Input 1 3/4 for strength and almost perfect for quality. Input 2 almost perfect for both strength and quality

      Back to same problems last night. BBC1, 2, ITV, C4 and C5 not working but Sky 1 etc working fine. Screen freezes, breaks up and then quotes

      "no satellite signal is being received. Please unplug your box from the mains, then plug it back in and wait 5 minutes before trying again"

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      Re: Sky Multiroom Picture Breaking Up - Sky channels ok / BBC nok

      Could you take a look at the back of the STB that is playing up please and see what the make and model number is?

      If you could post this up on the forum it may help to identify model specific issues.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Re: Sky Multiroom Picture Breaking Up - Sky channels ok / BBC nok

      Box is Pace - Model 6.2.14 if that helps at all

     

     

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