Results 1 to 8 of 8
Channels keep disappearing
This is a discussion on Channels keep disappearing within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi I am new here and hoping someone can help. Over the last week an escalating no of channels are ...
LinkBack URL
About LinkBacks- 09-01-12, 11:37 AM #1
Sky User Member
Exchange:Broadband ISP: Other ISPRouter: Non Sky RouterSky TV: Sky+ box- Join Date
- Jan 2012
- Posts
- 3
- Thanks
- 0
- Thanked 0 Times in 0 Posts
Channels keep disappearing
Hi I am new here and hoping someone can help. Over the last week an escalating no of channels are displaying the message "no satellite signal is being received error 28" Started with news channels now crept to sport ones before every thing goes Help!!!!!!!!!!!!!!
Advertisement- 09-01-12, 12:45 PM #2
Sky User Beta tester
Exchange:Broadband ISP: DemonRouter: Non Sky RouterSky TV: Sky+HD & Sky+- Join Date
- Dec 2008
- Location
- North East UK
- Posts
- 248
- Thanks
- 0
- Thanked 3 Times in 3 Posts
Re: Channels keep disappearing
Greetings,
This may, or may not help:
http://www.skyuser.co.uk/forum/sky-h...code-28-a.htmlQuote:
Life is like a toilet roll, the closer you get to the end the faster it goes....
SkyUser Pinger | Password Generator | Test Socket
- 09-01-12, 12:47 PM #3
Sky User Member
Exchange: 0131Broadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504Sky TV: Sky+HD Thomson- Join Date
- Oct 2008
- Location
- Edinburgh, Scotland
- Posts
- 2,414
- Thanks
- 3
- Thanked 91 Times in 84 Posts
Re: Channels keep disappearing
What's the manufacturer's name? Look at the back of the box, eg Thomson , Amstrad etc. Is it a Sky, Sky+ or Sky+HD box? Or shall we all just guess?
Panasonic TX-P50G10B, Onkyo HTS 3305
, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),
- 11-01-12, 10:59 PM #4
Sky User Member
Exchange:Broadband ISP: Other ISPRouter: Non Sky RouterSky TV: Slingbox
- Join Date
- Dec 2009
- Location
- A small Greek isand
- Posts
- 475
- Thanks
- 7
- Thanked 19 Times in 19 Posts
Re: Channels keep disappearing
Clearly isn't an urgent problem.
- 12-01-12, 01:17 PM #5
Sky User Member
Exchange:Broadband ISP: Other ISPRouter: Non Sky RouterSky TV: Sky+ box
- Join Date
- Jan 2012
- Posts
- 3
- Thanks
- 0
- Thanked 0 Times in 0 Posts
- 12-01-12, 01:23 PM #6
Sky User Member
Exchange: 0131Broadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504Sky TV: Sky+HD Thomson
- Join Date
- Oct 2008
- Location
- Edinburgh, Scotland
- Posts
- 2,414
- Thanks
- 3
- Thanked 91 Times in 84 Posts
Re: Channels keep disappearing
OK. So it's a Thomson. This creeping loss of channels means that you have failing capacitors on the PSU. Standard symptoms ( I experienced it on mine ), so the best thing to do is either phone Sky for a replacement box ( £65 service call), source a second-hand box from fleabay etc, or attempt a self repair.
There are lots of posts on 'Thomson PSU' for you to read if you use the Search function above.Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),
- 13-01-12, 08:40 AM #7
Sky User Member
Exchange:Broadband ISP: Other ISPRouter: Non Sky RouterSky TV: Slingbox
- Join Date
- Dec 2009
- Location
- A small Greek isand
- Posts
- 475
- Thanks
- 7
- Thanked 19 Times in 19 Posts
Re: Channels keep disappearing
It can't be. All Thomson model numbers begin with "DSI".
Originally Posted by flannman 
- 13-01-12, 09:18 AM #8
Sky User Member
Exchange: 0131Broadband ISP: Sky Broadband UnlimitedRouter: Sagem F@ST 2504Sky TV: Sky+HD Thomson
- Join Date
- Oct 2008
- Location
- Edinburgh, Scotland
- Posts
- 2,414
- Thanks
- 3
- Thanked 91 Times in 84 Posts
Re: Channels keep disappearing
The Model Number ( 132_168 ) is from System Details in the Services Menu. Sky's and the Manufacturer's Model numbers never seem to be the same. Very confusing . Same with my Thomson DSI8215 ( Sky Model Number 102140 in System Details ).
Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),
Reply With Quote
