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    Channels keep disappearing

    This is a discussion on Channels keep disappearing within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi I am new here and hoping someone can help. Over the last week an escalating no of channels are ...

    1. #1
      flannman's Avatar
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      Channels keep disappearing

      Hi I am new here and hoping someone can help. Over the last week an escalating no of channels are displaying the message "no satellite signal is being received error 28" Started with news channels now crept to sport ones before every thing goes Help!!!!!!!!!!!!!!


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    3. #2
      UseLess's Avatar
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      Re: Channels keep disappearing

      Greetings,

      This may, or may not help:

      http://www.skyuser.co.uk/forum/sky-h...code-28-a.html
      Quote:
      Life is like a toilet roll, the closer you get to the end the faster it goes....

      SkyUser Pinger | Password Generator | Test Socket

    4. #3
      Kenedin's Avatar
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      Re: Channels keep disappearing

      What's the manufacturer's name? Look at the back of the box, eg Thomson , Amstrad etc. Is it a Sky, Sky+ or Sky+HD box? Or shall we all just guess?
      Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),

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      Re: Channels keep disappearing

      Clearly isn't an urgent problem.

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      Re: Channels keep disappearing

      its a thomson model 132_168

    7. #6
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      Re: Channels keep disappearing

      OK. So it's a Thomson. This creeping loss of channels means that you have failing capacitors on the PSU. Standard symptoms ( I experienced it on mine ), so the best thing to do is either phone Sky for a replacement box ( 65 service call), source a second-hand box from fleabay etc, or attempt a self repair.

      There are lots of posts on 'Thomson PSU' for you to read if you use the Search function above.
      Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),

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      Re: Channels keep disappearing

      Quote Originally Posted by flannman View Post
      its a thomson model 132_168
      It can't be. All Thomson model numbers begin with "DSI".

    9. #8
      Kenedin's Avatar
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      Re: Channels keep disappearing

      The Model Number ( 132_168 ) is from System Details in the Services Menu. Sky's and the Manufacturer's Model numbers never seem to be the same. Very confusing . Same with my Thomson DSI8215 ( Sky Model Number 102140 in System Details ).
      Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),

     

     

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