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    Strange recording problem

    This is a discussion on Strange recording problem within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hello. I have recently moved my Sky+ box with an active card to spain, where I had a previous sky+ ...

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      wilxxxx's Avatar
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      Strange recording problem

      Hello. I have recently moved my Sky+ box with an active card to spain, where I had a previous sky+ installation. And everything works fine except for the timer recording.

      when I start recording a programme, and change to anotehr channel. all the other channels display the 'no sattelite signal is being received' message

      likewise when i set the timer recording on a channel thats not the one curretnly being watched the recording fails. If i programme it to a programme on the current channel it records fine.

      Any suggestions? I have tried resetting the hardrive but it didnt work. FYI the box worked fine in the UK. It was in storage and unused for two months.

      Many Thanks


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      Re: Strange recording problem

      Someone else will be able to confirm the details, but what size dish are you using and approximately where in Spain are you?

      Also can you name some of the channels that work and don't work as this too will help to identify if it is a specific satellite that is not being received properly.

      PlusNet Fibre since Jan 2021
      Previously Sky Fibre & Sky BB since 2010.

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      Re: Strange recording problem

      Have you got two working feeds to the box? Check your Signal Strengths. If one of the Dish Input readings is nil, switch the box off at the mains, disconnect the F--connector, and make sure the centre core is not bent or has been snapped off accidentally.
      Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),

     

     

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