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    Viewing problems signal quality/signal HELP!!

    This is a discussion on Viewing problems signal quality/signal HELP!! within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi guys, I had Sky+ for 2 years a brand new install and no problems. Last 2 months i noticed ...

    1. #1
      mstar's Avatar
      mstar is offline Sky User Member
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      Viewing problems signal quality/signal HELP!!

      Hi guys,

      I had Sky+ for 2 years a brand new install and no problems. Last 2 months i noticed error 25 occurs saying "no signal received unplug for 5 mins etc etc " not every 5 mins but regularly enough to occur a few times a day.

      I telephoned sky and did a LMB reset and all the things they wanted me to do. They instantly advised a engineer needs to sent out and will charge me 65 which i feel angry about.

      My question is what could of gone wrong? i have not moved the sky box/wires etc and the dish is brand new compared to my neighbours etc.

      I had a good look around and i noticed a tree which isn't that bushy/leafy in the next garden which may be blocking some signal????? but i don't understand how this can be problem now it has grown but its same for most people??? who have to put up with nature/houses/building etc. I be surprised if this is the cause.

      I am stuck for ideas ppl any help much appreciated.

      thanks


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    3. #2
      MartinP's Avatar
      MartinP is offline Sky User Member
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      Re: Viewing problems signal quality/signal HELP!!


     

     

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