Remote sensor sky+ HD Box

[pat46]

when i use my remote to change channels e.t.c i have to really press the remote to get it to work.it is really tempramental all the time

i have a new remote so i dont think that is the problem,i think it is the box that's the problem(Amstrad hd box)

anyone shed any light on this problem?

thanks in advance..

[Scubbie]

I'll assume the basics like changing to a new set of batteries has also been done.

I would suggest that you use a suitable cleaner & cloth on the front of the Sky STB. I believe that the Infrared sensor is behind the Circular piece on the centre of the silver piece on the front of the box.

Another issue that I know can cause major problems is very bright spotlights lights. These interfere with Infrared reception, particularly if they are shining directly on the receiving end.

I doubt it, but if you have 'natural' lighting to help with issues relating to lack of sunlight, these too may be a cause of problems if shining on the STB.

[pat46]

I'll assume the basics like changing to a new set of batteries has also been done.

I would suggest that you use a suitable cleaner & cloth on the front of the Sky STB. I believe that the Infrared sensor is behind the Circular piece on the centre of the silver piece on the front of the box.

Another issue that I know can cause major problems is very bright spotlights lights. These interfere with Infrared reception, particularly if they are shining directly on the receiving end.

I doubt it, but if you have 'natural' lighting to help with issues relating to lack of sunlight, these too may be a cause of problems if shining on the STB.

yes i have changed the batteries lol,there isnt any light's intererering with IR,i have cleaned the front of the box which makes know difference,thank's for you help anyway

[Kenedin]

Energy-saving bulbs, box behind glass cabinet doors, plasma or LCD screen radiation, backlighting, direct sunlight etc can all affect the remote. Also box overheating in AV rack or next to radiator.

[pat46]

Energy-saving bulbs, box behind glass cabinet doors, plasma or LCD screen radiation, backlighting, direct sunlight etc can all affect the remote. Also box overheating in AV rack or next to radiator.

the box has plenty of ventalation around,but i a 50" plasma tv perhaps that is the problem just have to live with the problem.thank's for the reply

[Scubbie]

To prove/disprove the TV as the source of the problem, place something to protect the Sky STB in the way or turn the TV off for a moment.

Once the TV is off, change the channel. You should see the red LED flash as you press the remote control channel buttons.

Also, as a polite request, could you look at changing your Avatar?

[pat46]

To prove/disprove the TV as the source of the problem, place something to protect the Sky STB in the way or turn the TV off for a moment.

Once the TV is off, change the channel. You should see the red LED flash as you press the remote control channel buttons.

Also, as a polite request, could you look at changing your Avatar?

thanks the led did flash.whats wrong with avatar?

[Scubbie]

thanks the led did flash.whats wrong with avatar?

If you actually were able to change the channel whilst the TV was off, then you've been able to identify the source of the problem.

Well done to Kenedin for catching that possible source! Basically bright lights can interfere with the reception of Infrared transmissions.

What you need to do now is to look at positioning it so that it is out of the glare of the TV's lighting.

You're Avatar is fine now.

[Kenedin]

I've also got a 50"er. Got a magic eye placed to one side of it away from the screen for days when direct sunlight into the living room floods the remote command to the digibox. Also, absolutely NO energy-saving garbage in the living room

[pat46]

thanks for the help peeps.............