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    Phone line problems

    This is a discussion on Phone line problems within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi, Something strange happening atm, I used to have my phone and sky connected on the same line. But now ...

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      exussum's Avatar
      exussum is offline Sky User Member
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      Phone line problems

      Hi,

      Something strange happening atm, I used to have my phone and sky connected on the same line. But now its not letting me.

      The phone line has no dial tone, Yet when the RJ11 is swicthed from the phone to sky, Sky can dial.
      Any suggestions on how to get the phone dial tone back. All wires must be working (confirmed by sky connecting OK + multimeter tests)


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    3. #2
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
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      Re: Phone line problems

      Plug a corded phone into the TEST socket, if it works you have a problem with either wiring or ADSL filters, if it does not, you have an external wiring issue.

      Broadband can work with only one wire connected, phones cannot.

      How to test your ADSL in the Master Test Socket

     

     

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