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    Red Button service not working.

    This is a discussion on Red Button service not working. within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hi For a few weeks now, the red button service has not been properly working. On BBC channels I have ...

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      Red Button service not working.

      Hi

      For a few weeks now, the red button service has not been properly working.

      On BBC channels I have clicked red button. Then from menu I have selected the "EXTRA" option (recently this has been for the F1 Forum and then alternative audio for the World Cup) and it just waits and waits and then says BBC Interactive service not available and then some error message.

      Is this a problem with my Sky (or Sky box) or something to do with BBC??


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      Re: Red Button service not working.

      BBC 1 red button services are OK at the moment. Sometimes the service will not be available, but this is usually a transmission error. Interactive is complicated and requires all the streams to be correctly received and merged before the service fully works from the box to your screen.
      Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),

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      Re: Red Button service not working.

      So if I am getting an error is that something wrong with my box??

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      Re: Red Button service not working.

      May not be. Maybe you're just not getting all the streams from your dish. Or there's a transmission error. Or the LNB isn't picking up the data streams. It's anyone's guess TBH. Try rebooting at the mains, or try another box if you can when the error is present.
      Panasonic TX-P50G10B, Onkyo HTS 3305, Sky+HD Thomson 4E3007 (with upgraded PSU & WD5000AVDS HDD),

     

     

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