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    sky+ weather sensitivity

    This is a discussion on sky+ weather sensitivity within the Sky & Sky+ TV forums, part of the Other Sky help and support category; hi everyone Had my sky+ box installed recently. ch 502 Bloomsberg news and ch 331 world movie is very sensitive ...

    1. #1
      johnjack's Avatar
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      sky+ weather sensitivity

      hi everyone
      Had my sky+ box installed recently.
      ch 502 Bloomsberg news and ch 331 world movie is very sensitive to the weather and often freezes or give me a blue screen (no signal) on a cloudy or rainy day.
      The remaining channels appear to be alright until recently when they too starts to be sensitive to rain.
      Why are these two channels so sensitive?
      Is this symptom of a failing LNB whatever that is?


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      Re: sky+ weather sensitivity

      How long have you had your box?

      The weather can play havoc with signals, but it all depends on what you signal strength is to start with.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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      Re: sky+ weather sensitivity

      It is more likely that the dish is slightly out of align.

      You could swap it for a zone 2 dish, that would sort it for all but a big storm.

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      Re: sky+ weather sensitivity

      As you're in the middle of England you shouldn't have any problems with a properly aligned dish with a clear view to the SE Horizon. As you had Sky+ installed 'recently' call Sky and say the installation has problems and you require a service call under warranty. Then make sure the installer adjusts the dish rather than just replacing the LNB.

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      Re: sky+ weather sensitivity

      This is often caused by a poor cable installation from the LNB to the Sky box if just some channels are poor.

      You could try making sure that the plug fittings going into the box have been done correctly. Check that the connectors are fastened to the cable okay.

      For the dish end you will need to call Sky.

      I had this recently, lost a couple of channels, then some more. I checked this myself and found that one of the plugs was a poor connection on the end of the cable. Cut a couple of inches of the cable and refitted the connector. Bingo

      Look on the Service button, then press 4 then 6. Signal Strength should be a minimum of 60%. If one is different to the other, then there is a cable problem or you have a bad LNB. If they are both the same but below 60% then the dish needs adjusting.

     

     

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