'No satellite signal is being received' No.29 - Help!

[GeeDee]

Hello all,
I think the recent thunder and lightening has killed my LNB/Dish
All I get is the error message No.29 - No satellite signal is being received. I rang Sky and apparently my Pace digi-box is a few months out of warrently and the only thing I can do is ask them for an engineer to call at a cost of £65!
If there any other options open to me?
Thanks in advance for any help.

[dms05]

Error 29 "no signal". This is usually caused by a total loss of signal. It could be many reasons - dish out of alignment, LNB failure, Digibox failure, faulty cable, faulty connectors. Try to check as much as you can - specifically confirm the F connector into the back of the Digibox is (i) in place (ii) is a good connection. If that looks OK you may well find the £65 Sky will charge to be good value as they will replace whatever is faulty for that price.

You have tried simply disconnecting the Digibox from the mains for 30 minutes (not just turning it off but physically pulling the plug)?

[GeeDee]

I've tried as much as I can from within the property with no luck. This might be an opportunity to add a 3/4 way LNB on the dish so I can pick up Freesat as well, does anybody know if this has implications with my Sky contract?

[dms05]

You are already receiving all the 'freesat' channels via Sky. 'freesat' is only an EPG that looks different to the Sky EPG but does the same job. Sky receivers will allow you to watch all 'freesat' but 'freesat' receivers won't allow you to watch some of the free channels available to Sky users as FTV (ie channels which are encrypted but aren't subject to a subscription). But you could add a 'freesat' receiver in another room (or simply aquire a second user Sky box) if you had a Quad LNB. In fact you could have 4 receivers!

Adding a Quad LNB doesn't effect your Sky contract. Sky nowadays use Quad LNB's for Sky+ and Sky HD installations.

[GeeDee]

Thanks for all the advice dms05. I think I'll get a Quad LNB installed and run a line to my bedroom. Now to find a decent HD freesat box as it'll be nice to watch BBC & ITV in HD

[nealster]

Error 29 "no signal". This is usually caused by a total loss of signal. It could be many reasons - dish out of alignment, LNB failure, Digibox failure, faulty cable, faulty connectors. Try to check as much as you can - specifically confirm the F connector into the back of the Digibox is (i) in place (ii) is a good connection. If that looks OK you may well find the £65 Sky will charge to be good value as they will replace whatever is faulty for that price.

You have tried simply disconnecting the Digibox from the mains for 30 minutes (not just turning it off but physically pulling the plug)?

Mate, thank so much. I have just joined and have bben looking fault code 29 and you said above about The F connector at the rear of the box. I just cut a fresh connection of the cable and hey presto mine works!!!!!!

Thanks for the tip!!!!

nealster