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Sky Multiroom Telephone line question
This is a discussion on Sky Multiroom Telephone line question within the Sky & Sky+ TV forums, part of the Other Sky help and support category; Hello I have just ordered SKY + HD With Multiroom. I am a little bit confused about how to conect ...
- 11-07-09, 01:32 PM #1
Sky Multiroom Telephone line question
Hello
I have just ordered SKY + HD With Multiroom. I am a little bit confused about how to conect the telephone line. We have one telephone line socket in our living room , and one in our kitchen. We are getting multiroom upstairs in our bedroom. But we have no telephone line socket in our bedroom(or anywhere upstairs). My Question is, do you need a phone line for sky multiroom or only does the main box need the telephone line, and how will the sky engineer connect the telephone line to the sky box from the telephone socket in our kitchen. Our bedroom is above the kitchen.
Any Help is Grately appreciated
Advertisement- 11-07-09, 02:04 PM #2
Re: Sky Multiroom Telephone line question
ALL boxes on multiroom need to be connected to the same telephone line. Otherwise Sky will simply start billing you the full price subs for each box...
As part of the install, the installer should ensure they are all connected and working - Installing extension cabling if needed. Although in my experience they will just throw and tack the cable anywhere - over door frames etc....
I think, they are also allowed to charge a small extra fee if it's over a certain length of cable required - Others will confirm...
Mike
- 11-07-09, 09:42 PM #3
Re: Sky Multiroom Telephone line question
as far as i know the box in the bedroom must remain connected to the phone line the first box down stairs can be connected or unconnected,
make sure installer does a good job of cable routing as some engineers work does leave a lot be desired when i got my digital box installed many years ago whilst the enginner built up the dish and drilled hole for cable he had run a length of phone cable out to my hallway where bt box was and i tucked the cable under my carpet edge and out through doorway at floor level making for a much neater install and at the end all he had to do was add the multi-extention plug for bt box and connector for skybox
- 11-07-09, 10:10 PM #4
- 11-07-09, 10:12 PM #5
Re: Sky Multiroom Telephone line question
Both boxes need to be connected to the phoneline, the modem in one of my boxes packed up i got a letter telling me one was not connected unless both were connected they would charge two subscriptions. If you dont want wires running all over the house there is something called a wireless dect extender that people on here have had success with, look here http://www.skyuser.co.uk/forum/sky-h...one-point.html