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    Problem connecting Sky+ box to telephone line

    This is a discussion on Problem connecting Sky+ box to telephone line within the Sky & Sky+ TV forums, part of the Other Sky help and support category; I need help! I have a fixed BT line, but for some reason, the sky+ box will not connect to ...

    1. #1
      adam1516's Avatar
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      Problem connecting Sky+ box to telephone line

      I need help! I have a fixed BT line, but for some reason, the sky+ box will not connect to the line. I have gone through the procedures in the sky help section, still no use.

      Anyone got any advice???


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      Re: Problem connecting Sky+ box to telephone line

      Does it say No telephone connect

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      Re: Problem connecting Sky+ box to telephone line

      yes - but I've checked the line, and it works fine with the telephone plugged in. Could the box be faulty?

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      Re: Problem connecting Sky+ box to telephone line

      Try unplugging the RJ11 plug from the back of the Sky box and push it in and out a few times. It may just be a poor connection. Try another modem lead if you have one.

      TomD


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