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    Sky Payment plans for sky debt?

    This is a discussion on Sky Payment plans for sky debt? within the Sky & Sky+ TV forums, part of the Other Sky help and support category; I have got into some cash problems since the start of the year and go behide with sky payments so ...

    1. #1
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      Sky Payment plans for sky debt?

      I have got into some cash problems since the start of the year and go behide with sky payments so they have turn off my sky channels so just have the freeview channels at mo.

      I also have sky talk and sky broadband with them and wanted to know will they turn these off as well?

      I am going to ring them to offer a payment plan to clear off the debt with them do you think they will help in anyway? im not asking them to turn me back on just help with a payment plan.


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    3. #2
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      Re: Sky Payment plans for sky debt?

      Good point made here, as im sure your not the only one who has or will find themselves in this position . On a personal note i cannot see why they would not accept your offer , though you may have to negotiate the exact terms and conditions , it would also save them the added cost of baliffs and court action. Lets hope Sky are sympathetic to your suggestion. Lets us know how you get on

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      Re: Sky Payment plans for sky debt?

      They would start turning off the other areas as well, bb and talk.

      Get in contact with ASAP mate before they do, hope fully it all works out for. It a horrible time at the moment. The last company I worked for, all the staff have just been given a weeks notice, not good.

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      Re: Sky Payment plans for sky debt?

      As long as you offer payment plan they should be ok with it but you may not get your services fully back before you have paid a certain ammount off. If you don't sort it all your services will be billing blocked and will take longer to come back on again.

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      Re: Sky Payment plans for sky debt?

      Sky will have to be flexible on this. The OP is not the only one who will be suffering this year. Better for them to accept some kind of payment plan now, and retain a customer for when things get better.
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      Re: Sky Payment plans for sky debt?

      I agree that Sky will have to be flexible over the debt, but whether they will be happy to contiune to supply services whislt this debt is in place is another matter.

      Sky Broadband is only installed alongside a Sky TV package, now that has been removed I would doubt that they will continue to supply this service.

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      Re: Sky Payment plans for sky debt?

      Hope springs eternal though. As they havnt disconnected the Broadband service as yet, it might just be , and its a big might, that on agreement of a payment plan they will not cut of any more services. They may suggest that you will 3 months to get the debt in order before they do such thing. Agree though they will have to be flexible, just how flexible remains to be seen.

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      Re: Sky Payment plans for sky debt?

      Update

      I called Sky and they were very helpful.

      They can set up a payment plan but i have to cancel the Direct Debit with the bank first as they can only do it for invoice customers only so have to call them back up in 2 or 3 days time to set it up.

      I didnt ask about my broadband or phone as didnt want to push it or to ask them to turn our channels back on(which im going to downgrade anyway to just the 2 mixes) so they seem ok about it.

      Do you think they will cut off the phone and broadband? now that ive been in touch with them?

    10. #9
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      Re: Sky Payment plans for sky debt?

      It sounds like you will be ok. As long as you have some of the Sky TV packages, even the minimum package you can have Broadband.

      As Sky Talk is so cheap I dont think there will be a problem.

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      Re: Sky Payment plans for sky debt?

      Quote Originally Posted by Smithy99 View Post
      It sounds like you will be ok. As long as you have some of the Sky TV packages, even the minimum package you can have Broadband.

      As Sky Talk is so cheap I dont think there will be a problem.

      Ive just got the what they call the freeview from freesat channels.

     

     
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